Staff Management Services strive to improve the multidisciplinary field of Industrial Relations by studying the employment relationship between employer and employee. We will instill healthy industrial relations in your business, which is the key to progress and success within any business.

Our Industrial Relations Consultants are qualified, highly skilled and experienced with tertiary qualifications. We assist clients from every sector in the market in labour law related matters and specifically offer the following services:

• Discipline Management including chairing of disciplinary inquiries.
• Performance Management and counseling including chairing of incapacity investigations.
• Facilitation of Wage and other trade unions or individual employee negotiations.
• Facilitation of strike negotiations and strike handling.
• Advice and management of restructuring and retrenchments.
• Assistance in preparation for Conciliations and Arbitrations.
• Preparation required for negotiations.

Industrial Relations are important in your business and can have a positive impact on the following:

• Uninterrupted production: This ensures continuity of production, full utilization of resources which will result in the maximum possible production and minimize operational cost.
• Decrease in Industrial Disputes: A good relationship between employer and employee will reduce industrial disputes.
• High morale: A good industrial relationship between employer and employee will result in an increasing improvement on the morale of the employees. This would naturally affect production since co-operative efforts by all employees alone can produce great results.
• Reduced Wastage: Good industrial relations are maintained on the basis of cooperation and recognition of the rights of each party which results in increased production and therefore reduced wastage.

Healthy Industrial Relations are therefore the basis of higher production with lower production cost, higher profits and a decrease in Industrial Disputes.

Industrial Relations are based on three principles, namely: science building, problem solving and ethics.

Staff Management Services will implement these three principles in your business, resulting in better and healthier industrial relationships in your business.

During the science building phase Staff Management Services seeks to understand the employment relationship through high-quality, rigorous research of the company’s current structures and procedures.

Staff Management Services will also seek to design policies and procedures in order to better the employment relationship during the problem-solving phase.

Staff Management Services contains strong normative principles about workers and the employment relationship, especially the rejection of treating labour as a commodity in favor of seeing workers as human beings in democratic communities entitled to human rights.